Frequently asked questions
How do I place a custom order?
Click Create to get started. From there, complete the form and provide a detailed description of how you would like your product to look.
What products do you customize?
We offer customization services for a wide variety of products, including crewnecks, hoodies, T-shirts, cups, bags, and more.
How much do products cost?
Our pricing varies depending on several factors, including the product type and customization options. For your convenience, all pricing is listed in our online shop under each individual product.
How do I place an order?
Option 1: Shop Ready-Made Products Visit our Shop page, browse our selection of pre-made products, and choose the items you’d like to purchase. Add them to your cart, proceed to checkout, and complete your payment.
Option 2: Create a Custom Product If you’re looking for something unique, visit our Create page. Complete the customization form and be sure to provide as much detail as possible about how you’d like your product to look. This helps us bring your vision to life!
We look forward to creating something special for you!
Do you accept custom design requests?
Absolutely! We welcome custom design requests. Simply visit our Create page, complete the form, and provide as much detail as possible about your desired design. Once your request is submitted, our team will review it and get back to you as soon as possible.
Please note that while we do our best to accommodate every request, we cannot guarantee that all designs can be created. Requests may be declined due to design complexity, material availability, production limitations, or legal and ethical considerations.
We appreciate your understanding and look forward to bringing your vision to life!
How long does it take to complete an order?
Processing and completion times may vary depending on the product type, design complexity, and customization requirements. Each order is unique, so fulfillment times may differ. We appreciate your patience as we work to create your custom products with care!
Do you require payment before starting a custom order?
Payment requirements depend on how you place your order.
- Shop Orders: Full payment is required at checkout when placing your order.
- Custom Orders: For requests submitted through our Create page, a payment may be required before production begins, depending on the project.
Any applicable payment requirements will be communicated to you before work begins.
Can I make changes after placing an order?
Absolutely! At MMACreationz, our goal is to bring your vision to life, and we believe communication is key to making that happen. If you need to make any changes after placing your order, please contact us as soon as possible through the Contact form on our website or via email.
Please note that changes may be subject to order status and production progress. While we will do our best to accommodate your requests, changes cannot be guaranteed once production has begun.
Do you offer refunds or exchanges?
Because our products are made specifically for each customer, refunds and exchanges may be limited. However, customer satisfaction is important to us! If you experience any issues with your order, please reach out to us through the Contact form on our website or via email. We will review your concerns and do our best to find a suitable solution.
Do you offer bulk or group orders?
Absolutely! At MMA Creationz, we welcome bulk and group orders for a variety of occasions, including family reunions, birthdays, businesses, schools, sports teams, holidays, and other special events.
If you’re interested in placing a bulk order, please reach out to us through the Contact form on our website. We’d be happy to discuss quantities, design options, and pricing to help bring your group’s vision to life!
Do you offer adult and kid sizes?
Yes! We offer a variety of sizes for both adults and children. Please note that size availability may vary depending on the product style. You can find the available size options listed under each individual product in our shop.
Do you offer shipping or local pickup?
Yes! We offer shipping and local pickup options.
- Shop Orders: Available shipping and pickup options will be displayed at checkout when placing your order.
- Custom Orders: Shipping and pickup options may vary depending on your request. Available options will be communicated after you submit the Create form and our team has reviewed your request.
We want to make sure you have a convenient way to receive your order!
How can I contact MMACreationsz?
Getting in touch with MMA Creationz is easy! Simply navigate to the Contact page using the navigation bar on our website. From there, you can fill out our contact form or reach us directly using the phone number or email address listed on the page.
We’re always happy to hear from you and assist with any questions or concerns!